Transformative Mediation

Transformative mediation describes a unique approach to conflict intervention that can be used in any context. It was first articulated by Robert A. Baruch Bush and Joseph P. Folger in 1994 in The Promise of Mediation, and has been the subject of much study, research and development ever since.

This model of mediation practice takes an essentially social / communicative view of human conflict. According to this model, a conflict represents first and foremost a crisis in some human interaction -- an interactional crisis with a somewhat common and predictable character. Specifically, the occurrence of conflict tends to destabilize the parties' experience of both self and other, so that the parties interact in ways that are both more vulnerable and more self-absorbed than they did before the conflict. Further, these negative dynamics often feed into each other on all sides as the parties interact, in a vicious circle that intensifies each party's sense of weakness and self-absorption. As a result, the interaction between the parties quickly degenerates and assumes a mutually destructive, alienating, and dehumanizing character. For most people, according to transformative theory, being caught in this kind of destructive interaction is the most significant negative impact of conflict.

The transformative model suggests that, despite conflict's potentially destructive impacts on interaction, people have the capacity to change the quality of their interactions to reflect relative personal strength or self confidence (the empowerment shift) and relative openness or responsiveness to the other (the recognition shift).

Moreover, as these positive dynamics feed into each other, the interaction can regenerate and assume a constructive, connecting, and humanizing character. The model assumes that the transformation of the interaction itself is what matters most to parties in conflict --- even more than settlement on favorable terms.

Therefore, the model defines the mediator's goal as helping the parties to identify opportunities for empowerment and recognition shifts as they arise in the parties' conversation, to choose whether and how to act upon these opportunities, and thus to change their interaction from destructive to constructive.

A competent transformative mediator practices with a microfocus on communication, identifying opportunities for empowerment and recognition as those opportunities appear in the parties' own conversations, and responding in ways that provide an opening for parties to choose what, if anything, to do with them.

In transformative mediation, success is measured not by settlement per se but by party shifts toward personal strength, interpersonal responsiveness and constructive interaction. As parties talk together and listen to each other, they build new understandings of themselves and their situation, critically examine the possibilities, and make their own decisions. Those decisions can include settlement agreements, but no one is coerced into any decision or agreement. The outcomes are entirely in the parties’ own hands and subject to their own choices.
   

Latest News

On Thursday April 09 Hugo Prein will give a lecture on Communication in Conflict. The location is The Law Faculty Radboud University, Nijmegen. ...
read more »
De eerst komende vierdaagse cursus over Transformatieve Mediation zal plaatsvinden in november en december 2015. Een maandag + dinsdag in november (23-11-2015 en 24-11-2015) en twee weken later weer ...
read more »

Blog Posts