Selected Readings: Conflict Spirals, Shifts & Transformations
Conflict Spirals, Shifts, & Transformations
Antes, J. R., Folger, J. P., & Della Noce, D. J. (2001). Transforming conflict interactions in the workplace: Documented effects of the USPS REDRESS TM program. Hofstra Labor & Employment Law Journal, 18, 429-467.
Angus, L., & Korman, Y. (2002). Conflict, coherence, and change in brief psychotherapy. In S. R. Fussell (Ed.), The verbal communication of emotions: Interdisciplinary perspectives (pp. 151-165). Mahwah, NJ: Lawrence Erlbaum Associates.
Bush, R. A. B., & Folger, J. P. (1994). The promise of mediation: Responding to conflict through empowerment and recognition. San Francisco: Jossey-Bass.
Bush, R. A. B., & Folger, J. P. (2005). The promise of mediation: Responding to conflict through empowerment and recognition. (Revised 2d. ed.). San Francisco: Jossey-Bass.
Bush, R. A. B., & Pope, S. G. (2002). Changing the quality of conflict interaction: The principles and practice of transformative mediation. Pepperdine Dispute Resolution Law Journal, 3, 67-96.
Cameron, L. J. (2007). Patterns of metaphor use in reconciliation talk. Discourse & Society, 18(2), 197-222.
Cobb, S. (July 1993). Empowerment and mediation: A narrative perspective. Negotiation Journal, 245-259.
Cobb, S. (1994). A narrative perspective on mediation: Toward the materialization of the “story-telling” metaphor. In J. P. Folger and T. S. Jones (Eds.), New directions in mediation: Communication research and perspectives (pp. 48-62). Thousand Oaks: Sage.
Cobb, S. (1997). The domestication of violence in mediation. Law & Society Review, 31(3), 397- 440.
Davies, B. (1990). Agency as a form of discursive practice. A classroom scene observed. British Journal of Sociology and Education, 11(3), 341-361.
Della Noce, D. J. (2002). Ideologically based patterns in the discourse of mediators: A comparison of problem-solving and transformative practice. Ann Arbor, MI: UMI Dissertation Services.
Della Noce, D. J. (in press, May 2009). Spirals and shifts. ConflictInzicht, 1(2).
Della Noce, D. J. (in press). Shifts, fractures, and supports: A communication perspective on conflict transformation. In Transformative mediation: A sourcebook for mediators, lawyers and the courts. Washington, DC: American Bar Association.
Della Noce, D. J., Antes, J. R., Bush, R. A. B., & Saul, J. A. (2008). Signposts and crossroads: A model for live action mediator assessment. Ohio State Journal on Dispute Resolution.
Della Noce, D. J., Antes, J. R., & Saul, J. A. (2004). Identifying practice competence in transformative mediators: An interactive rating scale assessment model. Ohio State Journal on Dispute Resolution 19(3), 1005-1058.
Della Noce, D. J., Bush, R. A. B., & Folger, J. P. (2002). Clarifying the theoretical underpinnings of mediation: Implications for practice and policy. Pepperdine Dispute Resolution Law Journal, 3(1), 39-65.
Druckman, D. (2004). Departures in negotiation: Extensions and new directions. Negotiation Journal, 20(2), 185-204.
Deutsch, M. (1973). The resolution of conflict: Constructive and destructive processes. New Haven and London: Yale University Press.
Folger, J. P. (2001). Mediation research: Studying transformative effects. Hofstra Labor & Employment Law Journal, 18(2), 385-397.
Green, G. M., & Wheeler, M. (2004). Awareness and action in critical moments. Negotiation Journal, 20(2), 349-364.
Harre, R., & van Langenhove, L. (1999). The dynamics of social episodes. In R. Harre & L. van Langenhove (Eds.), Positioning theory: Moral contexts of intentional action (pp. 1-13). Malden, MA: Blackwell Publishers.
Jorgensen, E. O., Moen, J. K., Antes, J. R., Hudson, D. T., & Hendrickson, L. H. (2001). Microfocus in mediation: The what and how of transformative opportunities. In J. P. Folger & R. A. B. Bush (Eds.), Designing mediation: Approaches to training and practice within a transformative framework (pp. 133-149). New York: Institute for the Study of Conflict Transformation.
Keck, K. L., & Samp, J. A. (2007). The dynamic nature of goals and message production as revealed in a sequential analysis of conflict interactions. Human Communication Research, 33, 27–47.
Kriesberg, L., Northrup, T. A., & Thorson, S. J. (Eds.) (1989). Intractable conflicts and their transformation. Syracuse, NY: Syracuse University Press.
Lannaman, J. W. (1999). On being relational in an accountable way: The questions of agency and power. In S. McNamee & K. J. Gergen and Associates, Relational responsibility: Resources for sustainable dialogue (pp. 81-91). Thousand Oaks, CA: Sage.
Littlejohn, S. W. (2006). Moral conflict. In J.G. Oetzel and S. Ting-Toomey (Eds.), The Sage handbook of conflict communication (pp. 395-417). Thousand Oaks: Sage.
Littlejohn, S. W., & Domenici, K. (2001). Engaging communication in conflict: Systemic practice. Thousand Oaks: Sage.
Mather, L., & Yngvesson, B. (1981). Language, audience, and the transformation of disputes. Law & Society Review, 15(3/4), 775-822.
McGinn, K. L., Longo, E. L., & Ciano, K. (2004). Transitions through out-of-keeping acts. Negotiation Journal, 20(2), 171-184.
McKendy, J. P. (2006). ‘I’m very careful about that’: Narrative agency of men in prison. Discourse & Society, 17(4), 473-502.
McNamee, S. (2004). Critical moments as “transformations.” Negotiation Journal, 20(2), 269-274.
Moen, J. K., Hudson, D. T., Antes, J. R., Jorgensen, E. O., & Hendrikson, L. H. (2001). Identifying opportunities for empowerment and recognition in mediation. In J. P. Folger & R. A. B. Bush (Eds.), Designing mediation: Approaches to training and practice within a transformative framework (pp. 112-132). NY: Institute for the Study of Conflict Transformation.
O’Connor, P. E. (1995). Speaking of crime: ‘I don’t know what made me do it.’ Discourse & Society, 6(3), 429-456.
Pearce, W. B., & Littlejohn, S. W. (1997). Moral conflict: When social worlds collide. Thousand Oaks: Sage.
Putnam, L. L. (2004). Transformations and critical moments in negotiations. Negotiation Journal, 20(2), 275-295.
Rubin, J. Z., Pruitt, D. G., & Kim, S. H. (1994). Social conflict: Escalation, stalemate, and settlement (2d Ed.). New York: McGraw-Hill.
Sluzki, C. E. (1992). Transformations: A blueprint for narrative changes in therapy. Family Process, 31(3), 217-230.
West, C., & Garcia, A. (1988). Conversational shift work: A study of topical transitions between women and men. Social Problems, 35(5), 551-575.
Wilmot, W. W. (2009). Communication spirals, paradoxes, and conundrums. In J. Stewart (Ed.), Bridges not walls: A book about interpersonal communication (10th ed.) (pp. 450-466). NY: McGraw-Hill. (Originally published by W. W. Wilmot as a chapter in Relational communication, 4th ed., 1994.)
Wilmot, W. W., & Stevens, D. C. (1994). Relationship rejuvenation: Arresting decline in personal relationships. In R. Conville (Ed.), Communication and structure (pp. 103-124). Philadelphia, PA: Ablex.
Antes, J. R., Folger, J. P., & Della Noce, D. J. (2001). Transforming conflict interactions in the workplace: Documented effects of the USPS REDRESS TM program. Hofstra Labor & Employment Law Journal, 18, 429-467.
Angus, L., & Korman, Y. (2002). Conflict, coherence, and change in brief psychotherapy. In S. R. Fussell (Ed.), The verbal communication of emotions: Interdisciplinary perspectives (pp. 151-165). Mahwah, NJ: Lawrence Erlbaum Associates.
Bush, R. A. B., & Folger, J. P. (1994). The promise of mediation: Responding to conflict through empowerment and recognition. San Francisco: Jossey-Bass.
Bush, R. A. B., & Folger, J. P. (2005). The promise of mediation: Responding to conflict through empowerment and recognition. (Revised 2d. ed.). San Francisco: Jossey-Bass.
Bush, R. A. B., & Pope, S. G. (2002). Changing the quality of conflict interaction: The principles and practice of transformative mediation. Pepperdine Dispute Resolution Law Journal, 3, 67-96.
Cameron, L. J. (2007). Patterns of metaphor use in reconciliation talk. Discourse & Society, 18(2), 197-222.
Cobb, S. (July 1993). Empowerment and mediation: A narrative perspective. Negotiation Journal, 245-259.
Cobb, S. (1994). A narrative perspective on mediation: Toward the materialization of the “story-telling” metaphor. In J. P. Folger and T. S. Jones (Eds.), New directions in mediation: Communication research and perspectives (pp. 48-62). Thousand Oaks: Sage.
Cobb, S. (1997). The domestication of violence in mediation. Law & Society Review, 31(3), 397- 440.
Davies, B. (1990). Agency as a form of discursive practice. A classroom scene observed. British Journal of Sociology and Education, 11(3), 341-361.
Della Noce, D. J. (2002). Ideologically based patterns in the discourse of mediators: A comparison of problem-solving and transformative practice. Ann Arbor, MI: UMI Dissertation Services.
Della Noce, D. J. (in press, May 2009). Spirals and shifts. ConflictInzicht, 1(2).
Della Noce, D. J. (in press). Shifts, fractures, and supports: A communication perspective on conflict transformation. In Transformative mediation: A sourcebook for mediators, lawyers and the courts. Washington, DC: American Bar Association.
Della Noce, D. J., Antes, J. R., Bush, R. A. B., & Saul, J. A. (2008). Signposts and crossroads: A model for live action mediator assessment. Ohio State Journal on Dispute Resolution.
Della Noce, D. J., Antes, J. R., & Saul, J. A. (2004). Identifying practice competence in transformative mediators: An interactive rating scale assessment model. Ohio State Journal on Dispute Resolution 19(3), 1005-1058.
Della Noce, D. J., Bush, R. A. B., & Folger, J. P. (2002). Clarifying the theoretical underpinnings of mediation: Implications for practice and policy. Pepperdine Dispute Resolution Law Journal, 3(1), 39-65.
Druckman, D. (2004). Departures in negotiation: Extensions and new directions. Negotiation Journal, 20(2), 185-204.
Deutsch, M. (1973). The resolution of conflict: Constructive and destructive processes. New Haven and London: Yale University Press.
Folger, J. P. (2001). Mediation research: Studying transformative effects. Hofstra Labor & Employment Law Journal, 18(2), 385-397.
Green, G. M., & Wheeler, M. (2004). Awareness and action in critical moments. Negotiation Journal, 20(2), 349-364.
Harre, R., & van Langenhove, L. (1999). The dynamics of social episodes. In R. Harre & L. van Langenhove (Eds.), Positioning theory: Moral contexts of intentional action (pp. 1-13). Malden, MA: Blackwell Publishers.
Jorgensen, E. O., Moen, J. K., Antes, J. R., Hudson, D. T., & Hendrickson, L. H. (2001). Microfocus in mediation: The what and how of transformative opportunities. In J. P. Folger & R. A. B. Bush (Eds.), Designing mediation: Approaches to training and practice within a transformative framework (pp. 133-149). New York: Institute for the Study of Conflict Transformation.
Keck, K. L., & Samp, J. A. (2007). The dynamic nature of goals and message production as revealed in a sequential analysis of conflict interactions. Human Communication Research, 33, 27–47.
Kriesberg, L., Northrup, T. A., & Thorson, S. J. (Eds.) (1989). Intractable conflicts and their transformation. Syracuse, NY: Syracuse University Press.
Lannaman, J. W. (1999). On being relational in an accountable way: The questions of agency and power. In S. McNamee & K. J. Gergen and Associates, Relational responsibility: Resources for sustainable dialogue (pp. 81-91). Thousand Oaks, CA: Sage.
Littlejohn, S. W. (2006). Moral conflict. In J.G. Oetzel and S. Ting-Toomey (Eds.), The Sage handbook of conflict communication (pp. 395-417). Thousand Oaks: Sage.
Littlejohn, S. W., & Domenici, K. (2001). Engaging communication in conflict: Systemic practice. Thousand Oaks: Sage.
Mather, L., & Yngvesson, B. (1981). Language, audience, and the transformation of disputes. Law & Society Review, 15(3/4), 775-822.
McGinn, K. L., Longo, E. L., & Ciano, K. (2004). Transitions through out-of-keeping acts. Negotiation Journal, 20(2), 171-184.
McKendy, J. P. (2006). ‘I’m very careful about that’: Narrative agency of men in prison. Discourse & Society, 17(4), 473-502.
McNamee, S. (2004). Critical moments as “transformations.” Negotiation Journal, 20(2), 269-274.
Moen, J. K., Hudson, D. T., Antes, J. R., Jorgensen, E. O., & Hendrikson, L. H. (2001). Identifying opportunities for empowerment and recognition in mediation. In J. P. Folger & R. A. B. Bush (Eds.), Designing mediation: Approaches to training and practice within a transformative framework (pp. 112-132). NY: Institute for the Study of Conflict Transformation.
O’Connor, P. E. (1995). Speaking of crime: ‘I don’t know what made me do it.’ Discourse & Society, 6(3), 429-456.
Pearce, W. B., & Littlejohn, S. W. (1997). Moral conflict: When social worlds collide. Thousand Oaks: Sage.
Putnam, L. L. (2004). Transformations and critical moments in negotiations. Negotiation Journal, 20(2), 275-295.
Rubin, J. Z., Pruitt, D. G., & Kim, S. H. (1994). Social conflict: Escalation, stalemate, and settlement (2d Ed.). New York: McGraw-Hill.
Sluzki, C. E. (1992). Transformations: A blueprint for narrative changes in therapy. Family Process, 31(3), 217-230.
West, C., & Garcia, A. (1988). Conversational shift work: A study of topical transitions between women and men. Social Problems, 35(5), 551-575.
Wilmot, W. W. (2009). Communication spirals, paradoxes, and conundrums. In J. Stewart (Ed.), Bridges not walls: A book about interpersonal communication (10th ed.) (pp. 450-466). NY: McGraw-Hill. (Originally published by W. W. Wilmot as a chapter in Relational communication, 4th ed., 1994.)
Wilmot, W. W., & Stevens, D. C. (1994). Relationship rejuvenation: Arresting decline in personal relationships. In R. Conville (Ed.), Communication and structure (pp. 103-124). Philadelphia, PA: Ablex.
